Privacy Policy

Privacy Policy

If you have any questions or concerns at any time about our privacy policy or the use of your personal information, please contact us.

Your Privacy

We are committed to protecting your privacy as an online visitor to our website. We use the information we collect about you to maximize the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. Please read our privacy policy below carefully.

You may change your details at any time by advising us in writing via email. All information we receive from our customers is protected by our secure server. Our website’s secure server software encrypts all customer information before it is sent to us. Furthermore, all customer data collected is secured against unauthorized use or access. Credit card information is not stored by us on our servers.

Storage and Security of Your Information

We receive and store information you enter on our website or give us in any other way from time to time. You may provide basic contact information such as your name, phone number, address, and email address to enable us to send information or process your product order and we may also collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preferences, respond to a survey, or communicate with our customer support.

We may use personal information collected from you for the purpose of providing you with direct marketing material, updates regarding our website and information in the form of a newsletter. This will only apply if you have registered or subscribed to such publications by registering your details with us. However if you wish to cease receiving any such information you may let us know either by email or unsubscribing at any time and your request will be actioned immediately.

Individual profile and company details are not used for any other purpose. Details are only supplied to a third party supplier when it is required by law, for goods or services which you have purchased or to protect our copyright, trademarks and other legal rights.

We respect the privacy of our online visitors. We may collect information on or through this website that can personally identify you. For example, we collect personally identifiable information which you volunteer to us to respond to visitor questions and comments about us and our products and services, and to mail e-newsletters (“Personal Data”).

We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. We will not knowingly share any of your Personal Data with any third party other than our service providers who assist us in providing the information and/or services we are providing to you. To the extent that we do share your personal information with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy. Some of our service providers may be overseas and may not be subject to Australian Privacy Laws. Please contact us if you require specific details.

Any non-personal information, communications and material you send to this website or to us by email, or which we obtain from third parties without promises of confidentiality, may be kept, used and disclosed by us on a non-confidential basis. We are free to use and reproduce any such information freely, and for any purpose whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing products.

Cookies and Pixels

A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any personal information (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website.

Our website uses cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies and pixels may be used to serve relevant ads to website visitors through third party services such as Google Adwords and Facebook Adverts. These ads may appear on this website or other websites you visit.

Disclosure of Your Information

We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property or safety of, our customers or third parties.

If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be disclosed to a potential purchaser under a confidentiality agreement. We would only disclose your information in good faith and where required by any of the above circumstances.

Third Parties

We do not and will not sell or deal in personal or customer information. We will never disclose your personal details to a third party except the necessary information required by providers of products or services you have purchased or to protect the rights, property or safety of Curly Cuts, our customers or third parties or if required by law.

We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.


We strive to ensure the security, integrity and privacy of personal information submitted to our website, and we periodically update our security measures in light of current technologies.


This website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.

Change in Privacy Policy

As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our privacy policy.

If you have any questions or concerns at any time about our privacy policy or the use of your personal information, please contact us at [email protected] and we will respond within 48 hours.


Curly Cuts Colouring-In Competition Terms and Conditions

Organiser: The Curly Cuts colouring-in competition (“Competition”) is organised by Curly Cuts (ABN 95 893 165 382).
Competition Period: The Competition commences on 27 February 2024 and concludes at 11:59 PM on 31 March 2024 (AEST). All entries must be received by Curly Cuts by 11:59 PM on 31 March 2024.
Eligibility: Entry is open to residents of Australia. Entrants under 18 years of age must have permission from a parent or guardian to enter. Employees of Curly Cuts and their immediate families are ineligible to enter.
Entry Method: To enter, participants must submit a colouring-in entry. Entries are limited to one per person. Entries can be submitted in person at Curly Cuts, Shop 4, 1 Lyons Place, Lyons ACT 2905, or via post to the same address. Participants must include their name, a phone number, or an email address on the back of their entry.
Prize Details
Category 1: What I Love About Curly Cuts
– Prize: 1 x curly hair cut, wash, and dry.
– Value: $140.
– Redemption Location: Curly Cuts, Shop 4 1 Lyons Place Lyons Canberra.
– Expiry: Must be redeemed by 30 June 2024.
– Availability: Cannot be redeemed on Saturdays.

Category 2: My Favourite Curly Hair Sleep Item Is
Prize: 1 x Silk Satin Bonnet, selected at random from Curly Cuts range.
Value – $39.95
– Redemption: In-store at Curly Cuts or postal via Australia Post.
– Note: Selection is random

Category 3: My Favourite Curly Accessory Is
– Prize: $100 worth of curly accessories, selected at random from Curly Cuts.
– Redemption: In-store at Curly Cuts or postal via Australia Post.
– Note: Accessories are selected at random from Curly Cuts.

Category 4: Why I Love Refilling At Curly Cuts

-Prize: $100 refill voucher 

-Redemption: In-store at Curly Cuts

-Use: For the purchase of Refilling Clever Curl and EverEscents only

General Terms for All Categories:
– Prizes are not transferable or exchangeable and cannot be taken as cash.
– Winners will be notified and given instructions on how to claim their prize.
– All prizes must be claimed in accordance with the redemption instructions by the specified expiry date.
Prizes are not transferable or exchangeable and cannot be redeemed for cash. Postage is via Australia Post and Curly Cuts will pay for standard postage within Australia if the prize cannot be redeemed in person. Curly Cuts is not responsible for lost or damaged postage items.

Judging: Entries will be judged on creativity, colour usage, and overall aesthetics. The decision of the judges will be final and no correspondence will be entered into.
Winner Notification: Winners will be announced on Curly Cuts’ social media platforms and will be contacted directly by 15 April 2024.
Entry Conditions: By entering the Competition, participants grant Curly Cuts a non-exclusive, worldwide, royalty-free license to use, display, publish, transmit, copy, edit, or modify their entries for promotional, marketing, or other related purposes without compensation. Participants retain ownership of their original work.
Privacy: Personal information collected from participants will be used by the Organiser to administer the Competition and for marketing purposes, subject to the participant’s consent.
Liability: Curly Cuts is not responsible for any lost, late, or misdirected entries. Entrants acknowledge that the competition is not sponsored, endorsed, administered by, or associated with Facebook or any other social media used throughout the contest.
Acceptance of Terms:Participation in the Competition constitutes the entrant’s full and unconditional agreement to and acceptance of these Terms and Conditions.
Changes to Terms: Curly Cuts reserves the right to modify these Terms and Conditions at any time without prior notice.
Entering the Competition signifies acceptance of these terms